Terms and Privacy

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Personally identifiable information collected

We collect information about our users in two different ways, implicitly and explicitly. We learn about our visitors implicitly through the use of log files from our web site and e-commerce shopping cart. Additionally, we collect personal information in order to fulfill users\' requests for additional information on our product line, and in the course of taking orders in our shopping cart.

When you order from us, we ask you to provide your name, company name, billing address, telephone number, email address, as well as credit card information. In addition, we request the name, company name, billing address, telephone number, and email address of the person you wish to ship your order to.

The log files of our e-commerce shopping cart and web site reports on visitor information like user IP address, browser, most popular pages, referring page, as well as information about operating system, browser versions, screen resolutions, and color settings. This information helps us optimize our site for the best user experience. In addition, our website uses cookies to store information about your shopping cart.

How we use this information

Lou Malnati’s realizes that information about our customers is an important part of our business. As such, we are not in the business of selling customer information. Information gathered in our e-commerce shopping cart is used to prepare, authorize, ship, and track your order. The information logged by our web site and e-commerce shopping cart is for the purpose of refining the content on our site to provide an enhanced user experience. The forms on our site give visitors the opportunity to request more information about our product line. User information is used by internal departments to fulfill the request. Customers or visitors may be contacted by Lou Malnati’s as a follow up to their request, question, or comment.


We do employ a cookie on our site for use by our shopping cart (a cookie is a piece of data sent to your browser from a web server and stored on your hard drive). To avoid having a cookie attached, set your browser to refuse all cookies. If you refuse cookies our shopping cart will not be available to you. With whom we share this information: We employ other companies in the course of providing customers with services and products that can be ordered through our web site. Examples include delivering packages, fulfilling orders, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments. These companies or individuals have access to personal information needed to perform their functions, but may not use it for other purposes.

The Lou Malnati’s site may contain links to other sites. Please remember that the privacy practices these sites uphold may differ from ours. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the Webmaster. Changes to our privacy policy Lou Malnati’s reserves the right to change the privacy policy without notice to the individual or visitor.

Effective date of the policy Lou Malnati’s Privacy Policy was last updated and became effective on July 2, 2004